{"id":3653,"date":"2022-09-30T08:00:21","date_gmt":"2022-09-30T08:00:21","guid":{"rendered":"https:\/\/www.subbly.co\/blog\/?p=3653"},"modified":"2023-04-15T22:29:16","modified_gmt":"2023-04-15T22:29:16","slug":"understanding-and-improving-your-customer-retention-rate","status":"publish","type":"post","link":"https:\/\/www.subbly.co\/blog\/understanding-and-improving-your-customer-retention-rate\/","title":{"rendered":"Understanding and improving your customer retention rate"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this article, we will explore the concept of your customer retention rate, teach you how to calculate it, and explain why it is important for your<\/span> <a href=\"https:\/\/www.subbly.co\/blog\/what-is-a-subscription-business-model\/\"><span style=\"font-weight: 400;\">subscription business<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Backed up by examples of retention rates from various industries, you can compare your company&#8217;s ability to satisfy customers with the market&#8217;s average and make adjustments to your customer retention strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will also show you five proven examples of how to improve your retention rate, no matter your business model.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s dive in!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will explore the concept of your customer retention rate, teach you how to calculate it, and explain why it is important for your subscription business.\u00a0 Backed up by examples of retention rates from various industries, you can compare your company&#8217;s ability to satisfy customers with the market&#8217;s average and make adjustments [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":3660,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[576],"tags":[581,579],"article_type":[567],"class_list":["post-3653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-integrated-customer-journey","tag-operational-focus","article_type-article"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.6) - 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